I was thinking that when you start up editor the program tries to connect to an adobe website, possibly to check updates etc, and maybe a change in our proxy server has blocked access to the site. I was starting to be of the believe that it must have been something that has changed on our network. So my question is has anyone come across something similar and do you know what Elements Editor tries to do when it starts up.? I've been through a number of attempts to fix this including the standards of reinstall (from a local location, and a disk and a network location), install it on a new PC (PCs are all running Windows XP SP3) delete the preferences file, start it directly from a shortcut to the editor and not through the shortcut it creates.
I have determined that it must go and try to check something on the network because I figured out if I remove the network cable it starts ok. It freezes for approximately 5 minutes then kicks in to life and works ok after that. We have 20 PCs in a school with the program installed but whenever anyone (and I mean anyone - standard domain user, administrator, local user) runs the editor it appears to startup ok but then it immediately freezes and you can't access any menus. Hi I am having a very annoying problem with Adobe Photoshop Elements 10 that I cannot get to the bottom off.
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